Certification Exam Policy

1. Eligibility

• Candidates must meet all the eligibility criteria specified for the certification scheme before registering for an exam.
• Required documentation (e.g., qualifications, professional experience) must be submitted and approved prior to scheduling.

2. Exam Scheduling and Access

• Exam dates and locations (or virtual access instructions) will be communicated in advance.
• Candidates must bring valid photo identification to the testing venue or proctoring platform.
• Access to the exam is strictly limited to registered candidates.

3. Exam Security and Integrity

To maintain the integrity of the assessment process:

• Candidates must not bring unauthorized materials (e.g., books, notes, electronic devices).
• Any form of cheating, collusion, impersonation, or misconduct will result in immediate disqualification and potential barring from future certification.
• All sessions may be monitored by trained proctors or examiners.

4. Conduct During the Exam

Candidates are expected to:

• Arrive at least 15 minutes early (for in-person exams) or log in on time (for remote assessments).
• Follow all instructions provided by proctors or invigilators.
• Maintain silence and avoid disturbing others during the exam.
• Report any issues (technical or otherwise) to the proctor immediately.

5. Special Accommodations

GSMR is committed to accessibility.

• Candidates requiring reasonable accommodations due to a disability or condition must submit a formal request with supporting documentation during the application phase.
• Accommodations are reviewed on a case-by-case basis.

6. Results and Confidentiality

• Exam results are communicated privately and securely within the timeframe defined in the certification scheme.
• Individual scores are confidential and will not be disclosed to third parties without written consent from the candidate.
• Successful candidates will receive official certification documentation; unsuccessful candidates will be informed of retake options.

7. Retake Policy

• Candidates who do not pass the exam may retake it after a waiting period and payment of the applicable retake fee.
• The number of allowed retakes and conditions are outlined in each certification scheme’s handbook.

8. Appeals

• Candidates may submit an appeal if they believe the exam was not administered in accordance with policy or if they dispute the results.
• Appeals must be filed in writing within the specified timeframe (typically 10 business days).
• The process is impartial and reviewed by personnel not involved in the original decision.